As Product Managers, we’re often right on the front lines when things start to go sideways — when the demo fails in the middle of a big customer presentation, when the Ops team can’t deploy the “fully-tested” and “ready for production” release, or when your customer acquisition and retention numbers start to dip. But rarely do we really talk about or adequately prepare ourselves for how to properly deal with these kinds of situations — the best Product Managers I’ve known have been optimistic and pragmatic, but when emotions are hot and fires are burning, how can we effectively jump in with productive direction and effective problem-solving skills? Here are some ideas…
Why Isn’t Agile Working For Me – Part 4 – What to Do When Agile Isn’t Working
This is the fourth (and possibly final!) installment of my series of posts discussing why Agile may not be working for you or your organization. Part One focused on the role of culture and training; Part Two focused on the importance of continual improvement and evangelism; and Part Three focused on lack of knowledge, lack of commitment, and lack of demonstrable progress as contributing factors. In this installment, we’re going to talk about what you can do when you encounter situations where Agile (or “agile”) approaches aren’t working — small things that you can do to influence and support the transition of your teams, organization, and culture.
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When “Bias Toward Action” Goes Wrong
If you’ve been on the job market in the past several years, you’ve undoubtedly come across the phrase “bias toward action” in one or more job descriptions or company overviews, or even during a call with a recruiter. It’s become something of a buzzword, and in the way that many buzzwords do, has a meaninglessness to it that often causes us to shrug it off as just another “thing that ‘they’ say”. The problem is that having an “bias toward action” can also be code for “completely unstructured” or “constant fire drills”, so rather than shrug it off we should dig deeper to uncover the real meaning behind the term for that particular organization.
When the Chips Are Down, Our Values Show Through
There comes a time in every Product Manager’s life when they face adversity and challenges above and beyond the day-to-day administrivia that we struggle with every day. And it’s in these moments, at these times, that we find out what we really believe in, and what we’re really willing to do to stand our ground and push through the barriers before us. This is especially true in organizations going through a transition period — whether it’s growth, changes in ownership or management, or even shifting patterns from front-loaded development practices toward more agile approaches to product development. And it’s not only our values that come to the front when these things happen — it’s the organization’s values that stand out — often in stark contrast to the espoused positions that sound good when things are going smoothly.
What is it that drives these vast differences in behavior, and what can we do to bring the two closer together, especially in times of struggle?
Agile Roadmapping is NOT a Contradiction!
Many companies struggle with the challenges of reconciling the need for strategic planning and the desire to execute in an “agile” or Agile fashion. Generally speaking, this is because they’re stuck with the perspective that a “roadmap” must be a set of promises regarding what’s to be delivered, and not merely a strategy that will and must change over time. Being “agile” requires that we accept the unknowns in the world — and what’s more unknown than what the market is going to look like in 2 years? Therein lies the folly in trying to perform traditional roadmap planning and expecting to be able to be “agile” in your execution. But, there are some easy ways to change your perspective on roadmaps and maintain the balance between strategy and execution.
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