There’s a classic aphorism used in discussions about listening and communication that’s important for every Product Manager to think about when engaging with customers, prospects, or even stakeholders and developers:
We have two ears and one mouth, so we should listen twice as much as we speak.
I know, it sounds pithy and trite, but there’s a lot of truth to be found in that one sentence, and a lot of benefit that can come from engaging in active listening with those around you, both in life and in work.